We look forward to working with you.
Please check “Frequently Asked Questions” or contact us using the form below. . If you haven’t heard from us within 24 business hours, please email us.
If you have an installation question, after purchasing one of our themes, please raise a support ticket here
NEED A WORDPRESS THEME FOR A NEW VENTURE OR TO REVAMP YOUR CURRENT WEBSITE?
Style your website with Divi and the Visual Builder. Adding content to your page in the Divi Builder is easy and intuitive thanks to the Drag & Drop interface.

hello@thecreativefactory.com.au

Location
Australia
Frequently Asked Questions
01. HOW IT WORKS
- Buy a Creative Factory Divi theme.
- As soon as your payment is cleared, you´ll receive an email with package.
- Unzip the package to access Divi Framework, Divi Child theme, link with instructions and extra images.
- Follow step-by-step link directions that are included in your packgage.
- Enjoy your new website!
03. DO I NEED TO PURCHASE A DIVI LICENCE TO RUN YOUR THEME?
Yes. This child theme requires the Divi parent theme to function (not included in purchase).
You can purchase a license HERE
Disclosure: the link included here is an ‘affiliate link.’ This means if you click on the link and purchase the item, we will receive an affiliate commission.
02. WHAT DO I NEED BEFORE GETTING STARTED?
- Before getting started, you need a WordPress website. To create a WordPress website, you need a domain name, a subscription to a hosting service, and WordPress added to your website.
Disclosure: the links included here are ‘affiliate links.’ This means if you click on the link and purchase the item, we will receive an affiliate commission.
04. Can you install one of your WordPress themes for me?
- YES, not a problem! You can add installation service HERE.
